Be My Eyes goal is to make the world more accessible to people who are blind or have a low level of vision. It is a free app that connects blind and low-vision people with sighted volunteers and company representatives for visual assistance through a live video call. The app is available for iOS and Android. Download at https://www.bemyeyes.com/.
Using the app is easy. A user who has low vision, is an older adult with failing vision, or who is blind, who runs across something they can’t see but need to see (e.g., a prescription label or expiration date, a graphic the users screen reader couldn’t identify, text in an improperly converted document, or even help in matching a pair of socks) can make a call on the app and be connected to the first available volunteer.
The user positions their phone so that the volunteer can see what it is that needs to be seen, and the volunteer can tell them what they are looking at. A volunteer does not have to take the call if they are busy — the app will move on to call the next available person.
Be My Eyes is also available for business, improving customer support for people who are blind and low-vision. “Specialized Help” is a new and better way for companies or organizations to connect with blind and low-vision customers and provide them with improved, more accessible support.
WINAHEAD 