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Social Media, the ‘Net’ and Disability

During summer 2011, I participated in an online continuing education program called “23 Things for Professional Development.” The program leaders described “23 Things” as “a self-directed course aimed at introducing you to a range of tools that could help your personal and professional development as a librarian, information professional or something else. Each week, we’ll write about one or more tool from our list of 23 things and invite you to try it out and/or reflect on how it could help your professional development. Some of the tasks will be practical “Things” for you to try out straight away, and some of them will be less immediate: ideas to try in the future, or things you can start working towards now and realize in due course or when opportunity arises!”

To take part, participants needed to set up a blog if they didn’t have one, register it with “23 Things” and use it to reflect on each of the 23 “Things.” I used my existing library-related blog, Susie Learns 2.0 to participate. Although the target audience was librarians, the program was “for anyone who thinks they might benefit from it….”

Benefits of Participation

Did I benefit from participation? Yes, I did. I learned about a variety of social media and online tools that I wouldn’t have experimented with otherwise. Some of the “Things” I was already using, others were new to me. Some of the “Things” that were unfamiliar, I realized I would have a use for, others left me unimpressed or knowing I would not find them useful.

Reading posts from other participants and writing my own showed me there are numerous creative and innovative librarians and librarians-in-training who are taking on the challenge of learning to use technology and social media. We are acknowledging the profound change wrought by the Internet and social media. We are also thinking about how it affects and is changing not only libraries, but the profession as a whole. Some of the changes and technology we accept and embrace enthusiastically, some we struggle with or reject and still other changes we fret about wondering about the true impact in the long term.

Disabilities and New Technology

How does “23 Things” relate to the themes of WinAhead’s World? Higher education is also wrestling with the changes wrought by technology and social media. Partly because I participated in “23 Things,” I’ve been thinking about social media, technology and disabilities, in the context of online learning. I have a nagging feeling that many of the “Things” we experimented with would not be all that “user friendly” for individuals with disabilities, particularly visual, motor or learning disabilities. That isn’t to say that Google products like Gmail, Calendar, Blogger and Docs or Twitter, Evernote, Pushnote, Cite-u-like, Slideshare, Flicker and other media are not being used by individuals with disabilities for they are. But, depending on the disability, these media are probably not as “out-of-the-box” usable as they are for individuals without disabilities.

Technological Innovation only Part of the Problem

It’s not just emerging technology and social media that are problematic. Disability Service providers often struggle to get accessible textbooks from publishers and still find themselves caught in a conflict that should have been worked through long ago the conflict between the rights of publishers to make money and the civil rights of people with disabilities. There are also ongoing challenges inherent in making the campus LMS and/or new technologies deployed in the classroom accessible and user-friendly. With individuals with disabilities such a large untapped consumer market and higher education also a lucrative market, designing with disability in mind should be a strong incentive for publishers and software and technology designers.

Designing with Disability in Mind

When this blog was created, WordPress was chosen over Google Blogger because was identified as the better choice if one was thinking about accessibility issues. WordPress still has some progress to make to really support accessibility, particularly in terms of the choice of themes that genuinely support accessible page creation. That said, accessibility is addressed and helpful tips are provided at the Accessibility Support page and at the Codex. Google has similar information at Making Google Accessible. However, WordPress and other blogging tools still require authors to have some awareness of accessible publishing. The key to improving this lack of awareness is education. Education, not tools, is the key to better accessibility.

The basic tools exist for making books, websites and other media accessible. If education is the key, this leads me to wonder, “What needs to happen for developers, designers and creators of new technology and social media to understand the economic and social value of designing and creating ‘with disability in mind?'”

Useability vs. Accessibility

Recently I read an article, Usability vs. Accessibility which was included  in the December issue of the WebAim newsletter.

The  article discusses the two concepts usability and accessibility as they pertain to websites and website design.  Although I thought the writing style was clunky and not particularly readable, especially by a non-techie, the author made some important points, with the most concise and pertinent point being  this one:

. . .Usability is mostly about the methods of making the navigation more facile while accessibility is about making the navigation possible for everyone. The difference is simple: a usable website is “user-friendly” while an accessible website is “all users-friendly.”

Food for thought indeed.

Human Rights for All

While doing some research about holidays and observances in December, I learned that December has two observances that speak to human rights. December 3 is the 30th anniversary of the International Day of Persons with Disabilities, which promotes the continuing integration of persons who are disabled into society. Also in December is the United Nations Human Rights Day which was established on December 10, 1948 by the U.N. to commemorate the adoption of the Universal Declaration of Human Rights, which sets forth basic rights and freedoms to which all are entitled.

International Day of Persons with Disabilities

The annual observance of the International Day of Persons with Disabilities on December 3 was established by the International Year for Disabled Persons in 1981. The Day is set aside to promote a better understanding of disability issues with a focus on the rights of people with disabilities and societal gains that come from the integration of people with disabilities in every aspect of the political, social, economic, and cultural life of their communities. This year’s theme is, “Together for a better world for all.”

In 1981, when the United Nations first observed the International Year of Disabled Persons, the theme was “Full Participation and Equality.” In 1982, the United Nations General Assembly adopted the World Program of Action Concerning Disabled Persons, The WPACDP is best described as a global strategy to enhance disability prevention, rehabilitation and equalization of opportunities, which pertains to full participation of persons with disabilities in social life and national development. The WPA stresses the need to approach disability from a human rights perspective.

Human Rights Day

Predating the declaration of International Day of Persons with Disabilities and the WPACPD is the Universal Declaration of Human Rights. The Declaration sets out a broad range of fundamental human rights and freedoms to which all men and women, everywhere in the world, are entitled, without any distinction. The UDHR was adopted on December 10, 1948. December 10 has since served to mark Human Rights Day worldwide.

The Most Universal Document in the World

The UDHR is truly a universal document. Not only was it was drafted by representatives of all regions and legal traditions but it is also the most translated document in the world. The Office of the High Commissioner for Human Rights has been awarded the Guinness World Record for having collected, translated and disseminated the UDHR into more than 380 languages and dialects: from Abkhaz to Zulu. The Universal Declaration of Human Rights is thus the most “universal” document in the world.

With the passage of time, the Declaration has been accepted as a contract between governments and their peoples. Virtually all states have accepted it. The Declaration has also served as the foundation for an expanding system of human rights protection that today focuses also on vulnerable groups such as disabled persons, indigenous peoples and migrant workers.

650 Million People with Disabilities Worldwide

It is estimated that there are 50 million people with disabilities in the United States and 650 million people with disabilities worldwide (approximately 15% of the world’s population). Nearly one-fifth of the estimated global total of persons (110-190 million), living with disabilities encounter significant difficulties. Moreover, a quarter of the global population is directly affected by disability, as care-givers or family members.

Much work needs to be done to ensure basic human rights for all persons. For individuals with disabilities, despite all the progress that has been made over the last 30 years, individuals with disabilities still face many disadvantages in society and are frequently subjected to stigma and discrimination. In addition, they remain marginalized, disproportionately poorer, are frequently unemployed and have higher rates of mortality. They are also excluded from civil and political processes and are overwhelmingly voiceless in matters that affect them. When individuals with disabilities are empowered to participate in their communities, their entire community benefits, as their involvement creates opportunities for everyone – with or without a disability.